Privacy Policy
Effective Date: April 7, 2024
Introduction
Free Trade , operated by Rui Automation Limited, is dedicated to protecting your privacy and managing your personal information responsibly, in accordance with the New Zealand Privacy Act 2020. This Privacy Policy forms an integral part of the Terms of Use for our services, which are available on our website at freetrade.co.nz. By accessing our website and using our services, you consent to the practices described in this policy.
Policy Updates
We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, and other factors. Updates will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
1. Information Collection Practices
1.1 Types of Information Collected:
a). Account Information: Required details include your name, username, password, email address, date of birth, and other demographic information when you register for a service.
b). Profile Information: For certain services, you may need to provide additional details such as postal and delivery addresses, phone number, gender, and may include uploading photos to create a personal profile. Public aspects of your profile, such as your user name and feedback, are visible to others.
c). Application Information: Information provided through applications for services, which may include sensitive data subject to additional protections.
d). Listing Content: Information you provide in your listings, including photos, descriptions, and potentially contact details, along with any embedded metadata.
e). Authentication Information:Identification documents may be collected for verifying your identity as required by certain features of our services.
f).Communication Logs; Details of your interactions with us, including records of phone calls, which are retained for quality assurance and fraud prevention purposes.
1.2 Automatically Collected Information:
a). Usage Information: Details about your interactions with our services, such as pages viewed and transactions made.
b). Location Information: Both general and precise geographic data may be collected, depending on your device settings.
c). Analytics Data: Collected using third-party services to monitor service usage and user engagement.
d). Transactional Data: Details of transactions conducted through our services, including financial data.
e). Cookies and Tracking Technologies: Used to enhance service functionality and user experience, managed via your browser settings.
1.3 Collection Methods:
You directly provide most of the personal information we collect. We also obtain data from public sources and third-party services as permitted by law.
2 Use of Information
Free Trade will only use the information you provide to us for the purpose for which such information was provided. Free Trade may use information to deliver to you information about Free Trade promotional material and for assistance in detection and site administration. Your information may also be used to contact you when necessary and may be shared with other companies that may want to contact you with offers consistent with your stated preferences. Customers may opt-out of receiving future mailings from Free Trade and other entities by advising Free Trade via email that they do not wish to receive such information.
The data entered, or imported on instruction, by the Users of an Organisation, is stored securely in Amazon Web Services (AWS) and is only accessible to the approved Users of the Organisation. The Administrator of the Organisation (Administrator) will have full control over who is invited to be a User. A user name and password is required to access an Organisation's information.
It is the User’s responsibility to keep their passwords safe. It is the Administrator’s responsibility to ensure any Users invited to use the Organisation’s account have permission to view the Organisation’s information stored in the account.
Free Trade has access to and may use aggregate information such as number of associated Users, number of transactions and billing information, for the purpose of billing, monitoring server and software performance and other internal purposes of Free Trade .
Free Trade will never access the details of any financial transaction entered and stored in the Free Trade system. Free Trade will never access system usage history for a specific identifiable user, except where granted permission by the User to assist with resolution of a system issue or error.
Free Trade staff and partners can access non-identifying and aggregated usage information and transaction volumes to better understand how our customers are using our Services. This allows us to improve the system design and where appropriate, have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure customer data storage system.
3. Use of IP Addresses
Free Trade reserves the right to use your IP address to help diagnose problems with Free Trade’s server and software, and to administer the Website.
4. Use of Cookies
When you view the Website, Free Trade may store information on your computer. This information could be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Website. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. They help you navigate the Website. Free Trade use cookies to deliver content specific to your interests and to prevent you from hearing to re-entering your registration data at each connection.
5. Security
The Website has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as perfect security on the Internet, Free Trade will take all reasonable steps to ensure the safety of your personal information. This is not a guarantee if your information may be lost, misused or altered and Free Trade cannot guarantee or warrant the security of the information you transmit to Free Trade . If there is a security breach Free Trade will post information on Website.
Free Trade Servers have commercial security certificates so all data transferred between the Users of an organisation and the Free Trade Servers is encrypted. However, the internet is not in itself a secure environment. Users should only enter, or instruct the importation of, data to the database within a secure environment. This means that the User’s browser must support the encryption security used in connection with the Free Trade Servers.
Free Trade stores your data in the Amazon Web Services (AWS) which Free Trade considers will give the Organisation and its Users the most efficient access from wherever in the World they may be. Access and storage controls via the Software and the Website are however administered by Free Trade in New Zealand, as the holder of that Data. Where an Organisation or User accesses or inputs Data from somewhere other than the country where the Data is stored or to be stored, the Organisation and the User consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the internet.
6. International Usage
The Website is hosted in New Zealand. You acknowledge and agree that in continuing your use of the Website, this Privacy Notice and Free Trade terms of use are governed by New Zealand law and you submit to the non-exclusive jurisdiction of the High Court of New Zealand. You further agree you are transferring your personal information to Free Trade servers and that you irrevocably consent to such transfer.
7. Credit Card Details
If you pay us by Credit or Debit Card, your credit or debit card details are not stored by us and cannot be accessed by our staff
Your credit or debit card details are encrypted and securely stored by Stripe to enable Free Trade to automatically bill your credit or debit card on a recurring basis.
8. Merger, Sale or Bankruptcy
Where Free Trade is acquired by or merged with a third party, we reserve the right to transfer and assign the information collected to the new purchaser.
Where Free Trade is placed into receivership, liquidation or management by any third party, Free Trade cannot guarantee how your information will be dealt with.
9. Limitation of Liability
In no event shall Free Trade , its subsidiaries and affiliates, their respective officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive or consequential damages whatsoever resulting from any errors, mistakes, or inaccuracies of content, personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the website, unauthorised access to or use of servers and/or any and all information stored, any interruption or cessation of transmission to or from the Website, any bugs, viruses, or other harmful components which may be transmitted to or through our Website by any third party, and/or any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website, whether based on warranty, contract, tort or otherwise or whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law.
If Free Trade are found liable for any liability arising under the Privacy Notice to the extent allowable at law you agree that Free Trade total cumulative liability shall be limited to an amount equal to the Access Fees paid by You in the three (3) months preceding the first such incident.
The website may contain links to third-party websites. Free Trade takes no responsibility for the privacy practices or content of these websites.
10. Contacting Us
If you have any questions about this privacy policy, the practices of this site, or your dealings with through the methods outlined on the website, you can find our contact details at https://www.free trade.com
